Frequently Asked Questions
1. What is your return / refund policy?
You should be able to return a product within 7 days, if it’s unused, in original packaging, and accompanied by proof of purchase.
Refunds or exchanges will typically be processed after inspection.
2. How long will delivery / shipping take?
Standard delivery times 2-3 business days depending on your location.
Expedited / express shipping at no extra cost.
Tracking information will be shared once the order is packed.
3. Do you offer cash-on-delivery (COD) or multiple payment methods?
Yes, COD is available (for applicable pin codes) along with online payment options (credit/debit card, net banking, UPI, wallets, etc.).
All transactions are secured / encrypted.
4. Are your products genuine / authentic?
Yes all products are 100 % genuine / original from the brand / manufacturer.
We do not sell counterfeit or imitation products.
5. How can I track my order / what if I haven’t received my order?
After dispatch, you will receive a tracking number / link to follow the shipment status.
If your order is delayed or lost, contact customer support (with your order number) to assist you.
